"We have been clients of CisCom for almost 20 years. Fantastic staff, reliable and dependable service. They keep our systems up and running with the most up to date solutions. Highly recommend you give them a call for your IT needs."
- Judy H. Administration

When you need managed services in Louisville, Lexington, and surrounding areas to maintain peak operation in the IT network of your small business, consider us here at CisCom Solutions. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow.

What are managed services?

Help Desk

This is a great solution for organizations that have little-to-no IT resources in-house. It can also supplement an in-house team that may be overwhelmed.
The service includes remote support, where a customer has access to an on-call team of IT specialists who can address issues quickly without affecting the organization's productivity.

Disaster Recovery

Organizations manage data that is critical to their business operations. However, disasters can and do happen. This is where an MSP (managed service provider) can come in handy.
They can provide you with secure, verified backups and data recovery for both small files and entire databases, ensuring the safety and integrity of vital company and client information.

Security Management

Considering that hundreds of millions of individuals were affected by data exposures last year, data breaches show no signs of slowing down. This means the need for data security has never been more critical, especially for organizations that store large amounts of sensitive information.
A managed service provider can assist their customers with a variety of security processes, including monitoring application compatibility, network intrusion detection and prevention, and virus eradication.

Monitoring & Maintenance

Managed technology service providers monitor and maintain organizations' systems and networks to ensure consistent uptime. This keeps computers and connected technologies up-to-date, minimizing the risk of financial loss and keeping the business productivity at its peak.

5 Growing Advantages Your Small Business Requires Now:


Whether you are a small business or a well-established company, a managed IT provider can help you stay focused on expanding your business' core competencies and better cope with time-consuming IT projects.
Read on for 5 of the biggest key reasons you should hire a company like CisCom Solutions.


Advantage: Highly Qualified Experts

One of the biggest benefits of working with an MSP is getting access to an entire team of highly qualified and experienced IT professionals at a predictable monthly rate.
These experts have the necessary training specific to your industry, so they are competent and comfortable working with specific systems suitable to your business.
They also have access to the latest cutting-edge tech on the market which enables them to implement solutions easily and quickly. They are knowledgeable and equipped to keep your systems up and running while unlocking your full potential.

Advantage: Predictable Monthly Costs

Investing in IT systems is not only expensive, but it also requires calculating upfront expenses. However, predicting the cost can be difficult, especially as your business continues to grow. 
When outsourcing managed IT services, this cost is consolidated into a fixed set of operating expenses, meaning that the solutions provided by the vendor are calculated into your operational budget. 
Because CisCom Solutions operates with fixed monthly payment plans tailored to the organizations’ needs, our clients know how much and what they are paying for. 
As a result, you don’t have to worry about any unexpected costs or additional fees.

Advantage: Increased Efficiency & Competitiveness

Managing IT services in-house requires technical expertise and takes research, development and implementation time. 

This not only increases costs but may also decrease employee productivity. 

Working with managed IT service providers is beyond any doubt less expensive and more effective. It means having your issues fixed quickly and keeping your systems healthy at all times. 
These specialists serve as an extension of your team. They are not only a resource you use when something breaks, but they are also a valuable partner who ensures peak operations performance, increased business efficiency and competitiveness. 

Advantage: Data Compliance & Security

Internal data management is subject to a set of regulations created to keep it secure.
Organizations need to sift through the hundreds of current standards to see which ones apply to their specific businesses and industry and then meet various strict rules to ensure their data is maintained safely. 

Some of the most widely applicable standards are: 

Health Insurance Portability and Accountability Act (HIPAA)
Payment Card Industry Data Security Standard (PCI DSS)
Sarbanes-Oxley Act (SOX) 

While some organizations are not familiar with these regulations, others don’t have the time to follow them due to their many obligations.
However, these rules are important to follow as they can minimize the risks associated with maintaining client data, credit card numbers and other vital information.
There are also certain consequences for violating these rules. It can cost businesses a great deal of trouble, like damaged reputation and hefty fines. 

This is where IT service providers can come in handy. 

They understand and can handle the complexities of compliance, ensuring that your organization meets all of the requirements and regulations. This will ultimately save your business a lot of money in the long run.

Advantage: Minimize Downtimes

Servers can fail and computers can malfunction due to various reasons, including electrical disruptions and unintentional human error. 
It’s abundantly clear that organizations need to do their best to minimize system downtimes. 
Managed service providers know the best ways to reduce potential risks of system malfunctions. We take a proactive approach to maintenance and have the specialized expertise to identify and troubleshoot potential problems before they turn into a nightmare. 

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.