CisCom Solutions, LLC                   Bits & Bytes Newsletter

FEBRUARY 2008

 

 

 

Welcome to the CisCom Solutions, LLC 'Green' Newsletter

We are excited to bring you good news!  2007 was a year of change and growth for us.  We gained new capabilities, gained new employees, and have expanded our services in information technology.  We are prepared for a great 2008!

 

Managed Servicescontrol

Routine monitoring and maintenance of servers is highly effective in reducing down time and limiting data loss.  We are excited to bring you these benefits through our ADVANTAGE and PREMIUM Managed Service Plans.  These services have been developed at the request of many of our customers.   Read More

 

 

CisCom's New Faces 

 

Dustin RileyDustin Riley, Systems Engineer, joined the team as a full-time employee in 2007.  He earned a masters degree in Information Systems Security from I.T.T. Technical Institute in 2007.   He expands the teams' technical expertise in the areas of security and systems management.  Dustin will be providing first line response to technical issues and managing remote monitoring data.

P MasonPatty Mason joined us as a part-time employee in December, 2007.  She is managing finances as well as assisting with business development and administration.  She will also be putting her experience as a web designer and consulting engineer to work on CisCom projects.

Issue: 1

 

 

chip

 

 

In This Issue

CisCom Offers Managed Services

CisCom's New Faces

CisCom Expands Helpdesk

 

 

Next Month's Issue

 

  Microsoft SharePoint and it's unique productivity tools by Tom Cantrell, Director of Web Development.

 

 

Always Call 

CisCom's Helpdesk 

502-253-4525 x1

For Support


help key

 

Customer Service is our first priority.  In order to ensure efficient and timely response to your needs, we have expanded our Help Desk/Ticketing System. When you need assistance, please call 502-253-4525 Extension 1.  Calls from this line are routed directly to our on-call system engineers.

 

 

David Ely

CisCom Solutions, LLC
502-253-4525 x200

Save 20%

We are currently offering existing customers a 20% savings on the hourly service rate when they subscribe to one of our managed service plans.  Instead of paying $125/hour for service calls, customers can retain the $100/hour rate by subscribing to the Advantage Level Service Plan.  For even more savings, try our Premium Level Service Plan where service calls are FREE!

Offer Expires: March 31, 2008

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CisCom Solutions, LLC | 9462 Browsboro Rd. #190 | Louisville | KY | 40241