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April 10th, 2014

BusinessValue_Apr07_ABusiness owners often have more than one role, overseeing many different aspects of the day-to-day operations at once. A possible problem that can arise though is that they may not be experts in every area which can cause confusion or issues. Take for example Web design - business owners might know what they want their pages to look like, but lack the ability to effectively communicate their ideas to Web designers. The best way to get what you want is to speak the same lingo and learn some popular Web designer terms.

Here are 20 of the most used Web design terms that could help you communicate effectively with designers and developers about what you want from your website:

  • Alignment - The position of the various elements on your page. Alignment can be focused on the borders of the page, or positioning of elements based on other elements - e.g., aligning all images to the left side of the page, and making sure the text is aligned to the right of each image.
  • Banner - A form of advertising that is usually at the top of a page and goes from one side to the other. On many sites, the banner also contains links that can be clicked through to reach other pages.
  • Below the fold - The point on the page where viewers will begin to scroll after the page has loaded. Generally you put the most important information above the fold (what the visitor sees first) and supplement information below it.
  • Color wheel - A circle of colors that allows designers to easily pick out primary, secondary, and tertiary colors, as well as complimentary and contrasting colors - e.g., on most wheels red is opposite green because they complement one another.
  • CSS - Cascading Style Sheets allows designers to dictate the look and feel of a page. These are usually codes that dictate the font, color, and layout of a Web page.
  • DPI - Dots Per Inch is the resolution of an image or monitor. The higher the DPI, the higher the resolution or quality of the image.
  • Entry and Exit pages - This indicates where a viewer enters your page from an external source, and where a viewer will usually exit your site from. The vast majority of entry pages are the homepage, so these should be designed to capture and maintain interest. Exit pages can be the homepage, or perhaps a signup form.
  • GIF - Pronounced Jif, is an image format that is best suited for small images with few colors. These can also be animated.
  • Header - This is the absolute top of any page.
  • HTML - Hyper Text Markup Language, is the main language used to write webpages. For example, the bullet points in this article would be written as < ol><li>HTML - Hyper Text ...</li></ol>. Browsers read this code and translate the directions given.
  • JPEG - An image format best suited to pictures and images with a large number of colors. The vast majority of images on the Internet and websites are uploaded in the JPEG format.
  • Lorem Ipsum - Placeholder text is used by developers when creating mockups of pages or layout so they can see how the text will look when the page is finished. This can be any form of text and is usually nonsensical, like 'Lorem Ipsum Dolor'.
  • Orphan - A word or short sentence that appears by itself, below the text on a page. Generally these should be avoided, and can be easily 'adopted' by adjusting spacing between letters and words, or editing content.
  • Parent/Child elements - With HTML and other Web languages there is a relationship between elements (parts of code). Parents dictate elements that will be inherited by other codes (children) that are within the main parent group. For example, if you assign a headline a certain style this style becomes the parent. Any other elements like a bolded word within the headline will be a child. The child will take the same style as the headline and have the added bold format as well.
  • Pixel - The smallest element of any image and your monitor. It is essentially one dot of color. The resolution of images and monitors (how clear the image is) is often displayed in pixels. The higher the number of pixels, the higher the resolution and quality.
  • PNG - An image format that is most commonly used for images that have large amounts of uniform color or transparent backgrounds.
  • Script - A small bit of code that enables browsers to do more than just displaying text. If you've ever watched a video while on a website or downloaded something directly from a page, you have interacted with a script.
  • Watermark - A mark of ownership which is usually applied to the background of images or content. This is used to highlight ownership and deter theft of visual content. If you plan to post images on your site that you create, you might want to consider adding a watermark as protection.
  • White space - Space that surrounds text, images or other parts of the page. It is generally believed that the more white space there is, the easier it is to read content and draw attention to important aspects of a page.
  • Wireframe - A visual representation of a website's layout with directions for visuals, location of content, and style for each page. This is usually constructed before the site is built and is more or less a road map for developers.
Of course, these are just a few of the terms designers and developers use on a regular basis. If you want to understand how to get the best out of your website and technology then we're here to help.
Published with permission from TechAdvisory.org. Source.

April 9th, 2014

Windows_Apr07_AMicrosoft's Windows 8 operating system supports the traditional desktop but was designed to mainly improve the experience of tablet users. It was released in 2012 and received mixed reviews, especially as its new interface was so different from the look of the previous operating systems. The most noticeable change is the Start screen, which displays applications in tile format. Last year saw the release of Windows 8.1 and in early April 2014 the release of the latest update to Windows 8.1 - Windows 8.1.1, or Windows 8.1 Update 1.

Go directly to the desktop instead of the Start screen

The Start screen was introduced with the release of Windows 8 to make it more convenient for tablet users to navigate apps. However, this is something that many mouse users and those who are used to older versions of Windows have found difficult to use. With the first version of Windows 8, there was no way to change this setting before.

With the 8.1 update released last year, you were able to change your settings so that your computer booted directly to your desktop, instead of the Start screen. Now, with Windows 8.1.1 new computers that don't have a touch screen should automatically boot into the familiar desktop screen. Users who have the OS installed already can still set Windows to boot directly to the desktop.

Here’s how:

  1. Go to the Control Panel.
  2. Select Appearance and Personalization.
  3. Choose Taskbar and Navigation.
  4. Select the Navigation tab.
  5. Enable the option that says “When I sign in or close all apps on a screen, go to the desktop instead of Start” by clicking the checkbox next to it.
  6. Click the OK button to save the change you've made.
You should now go directly to the desktop screen once Windows is started or when you close an application, instead of being taken to the Start screen.

Updated Start screen interface

Aside from the applications that you see on the Start screen, you can easily view all available apps by clicking on the down arrow on the lower left of the screen. You will also see a search button on the upper right side, as well as a power button next to it that you can click to shutdown, restart or put the computer into sleep mode. Moving your mouse to the bottom part of the screen will also show you the taskbar with the Start button and other apps appearing on it.

When you right click an app on the Start screen it will no longer launch the application bar. Instead, you will be given various options, which is what would usually be the case when you right click. These options include turn live tile off, resize, uninstall, pin to taskbar, and unpin from start.

Photos and other media no longer open with apps on the Start screen

With the first version of Windows 8, photos and other media were opened by default using the Metro apps on the Start screen. With Windows 8.1.1, images are now automatically opened using Photo Viewer, while other media is opened using Windows Media. This is the same experience that the older Windows operating systems provided, which most users are familiar with.

Pin Metro apps to the taskbar

The taskbar is a popular Windows desktop feature, allowing you to pin your most used or open desktop apps to. However, with Windows 8 and 8.1 you couldn't pin Metro apps to the desktop taskbar. With the new update you can post Metro apps to the taskbar and even interact or launch them from the desktop.

A dedicated Settings tile

For those that prefer to use the Start screen there is a new Settings tile that has been added. This can really help customizing your computer far easier.

If you have any queries about the latest Windows update which is free to download, get in touch. We have the answers!

Published with permission from TechAdvisory.org. Source.

April 9th, 2014

SocialMedia_April07_ASocial media is an important tool for any business, and those that want to really engage with customers and valuable connections really need to have visual forward content. The problem many business owners come across is in finding the right software to create this content. Sure, you can use a program like Adobe Photoshop, but while using an expert can prove too expensive, going it alone can be too difficult to achieve for many. There are other tools available.

In this day and age where compelling visuals are possible online, it is extremely important to learn how to create attractive visuals to aid your social media marketing campaigns. You at least need a working knowledge of how to enhance your photos and make them more attention-grabbing. There are a number of free or highly affordable tools out there that can help you do just that.

PIXLR - This advanced photo editor works like Photoshop, only it is easier to use and therefore ideal for beginners. You can create images from scratch or perform advanced image editing. Using fairly simple tools can maximize the potential of images. For quick editing, there’s PIXLR EXPRESS or PIXLR O-MATIC, which are free to use. Visit the PIXLR website to learn more and start use these programs.

PicMonkey’s Online Photo Editor - This photo editor can transform ordinary images into fantastic photographs in just a few clicks. Select the image that you want to modify and add special effects such as fancy text, or simply crop and re-size. The photos edited using PicMonkey can be uploaded on Facebook and other social media platforms. PicMonkey is free to use so you can just go to the website and start editing away. For added frames and special effects there’s a premium version you can upgrade to for USD $33.33 per year.

LiveLuvCreate - This website can be used without any charge and offers a variety of design layouts and graphics. Using this platform you can edit your own images and there are also a ton of images created by users on its library that can help give you inspiration. Among the tools available are borders, filters, and photo effects, as well as fonts, colours, and styles. Visit the website to set up an account and start editing your images today.

Canva - If you want to create your Facebook cover photos from scratch, or if you want to design some blog images, this is a free application that might prove useful. This tool is very convenient and can be used to create business cards, invitations, posters, and presentations. Visit the website today to start creating your own visuals.

Quozio - If you are into quotes, Quozio lets you upload famous and favorite quotes, visualize them, and then share them on your social network. Simply enter an interesting quote and then select a background image. Instead of simply posting what’s on your mind, you can make a quote more attractive and appealing by transforming it into a visual using this free app. Visit the site today to visualize your next quote.

Whether you are posting on Facebook, Twitter, or any other social network, your content cannot come alive without the use of quality graphics and images. If Photoshop does not work for you, these other tools are ideal substitutes for creating appealing graphics for a variety of social media platforms.

Make sure to share your own list of top photo tools for everyone to see! And, if you would like to learn more about leveraging social media in your business, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
April 4th, 2014

Security_March31_AMalicious software (more commonly known as malware) can be found on almost any system, most often being downloaded and installed on computers. It can cause a myriad of annoyances, like unwanted pop-ups and system freezing, and some forms can even gain unauthorized access to your PC, stealing personal information. It's therefore essential that malware is prevented. Malware on work computers can disrupt a company’s operations and may put the security of data in jeopardy.

Signs of a malware infection

Before proceeding with the steps on how to respond to malware infections, we first need to learn about the signs and symptoms of a malware infection. These include:
  • Several pop-ups appear even when not browsing the Web.
  • Unusual slowness of the computer and Internet connection.
  • System hangs or freezes.
  • Corrupted programs.
  • Antivirus is disabled.
  • E-mails sent to or from your account which you did not send.
  • High network activity, even when not using large programs or accessing huge data.
  • Redirected access to some sites.

How to respond to a malware infection

In case you experience any of these symptoms, the first thing to do is to ensure that your antivirus and antispyware program is updated. This is to make sure that they detect the latest known threats on their database. You should then run scans to see if an infection is detected. If it is, the programs usually have a way to remove the infection. You then need to follow the steps the program recommends.

If this doesn't work, disconnect the infected computer from the network to prevent the spread of the malware. Furthermore, avoid accessing the Web and using vital information such as bank account and credit card information. Let the technical department or your IT partner handle the concern since they are trained in determining and eradicating system malware infections.

Once the problem has been pinpointed, a tech specialist will go through the process of eliminating the infection. This includes backing up data on the computer and restoring the system to its original state. Depending on the extent of the infection, the computer may need to be wiped clean, or reformatted before restoring backed-up files.

After the whole process, the computer must be tested to ensure that the infection has been totally removed. Moreover, further investigation and studies must also be done to determine where the problem started, as well as to create a strategy as to how to prevent this from happening in the future.

How to prevent a malware attack

Prevention is better than a cure and this definitely applies to malware infections. It’s best to arm yourself with knowledge on how to avoid malware attacks and prevent your systems from being infected.
  1. Ensure that security protection is always updated and that you run system scans on a regular basis.
  2. Avoid downloading attachments or clicking links from unknown sites or senders.
  3. Enable firewall protection.
Malware can hugely affect business operations and the security of private information. One of the best ways to prevent this is to work with an IT partner, like us, who can help recommend and install protection systems. You might want to think about getting help in managing these solutions too, to ensure that your systems are secure at all times.

If you have questions or concerns with regards to malware prevention and resolution, feel free to call us. Our support team is always ready to help.

Published with permission from TechAdvisory.org. Source.

Topic Security
April 3rd, 2014

VoIP_March31_AVoIP, or Voice over Internet Protocol, refers to the technology used in communicating calls and videos via an Internet connection. Since its introduction in the market, more and more companies have switched from using regular phone lines to this method of communication. There are several good reasons why many businesses choose to use VoIP, so if your company is still using older methods of communication you might want to learn about VoIP and decide if it’s time to make the switch.

More affordable communication costs

Using VoIP services like users communicate to other users either for free or at drastically lower call rates than regular providers, as long as they are connected to the Internet.

Other VoIP services let you use your existing phones that are connected to the Internet to enjoy unlimited calls for a lower price compared to the per minute charge of telephone companies. These service providers offer different packages to choose from, many of which might suit the size of your company, your business needs, and your budget.

More affordable hardware and software

If you are having second thoughts about using VoIP because you are concerned that the hardware and software used would cost you a fortune, fret not. The vast majority of VoIP systems require little to no installation and many can run using existing equipment.

When it comes to the hardware, companies that choose to use VoIP through a computer need a working sound card, which your computer probably already has, as well as a headset or microphone and speaker, whichever you prefer.

Other service providers may also require the use of VoIP phones. The price of these phones is also not that costly and in some cases these phones might be provided by the VoIP providers for a nominal monthly fee.

VoIP supports multiple calls at the same time

A regular phone line normally only lets you talk to one person at a time. VoIP allows multiple calls, including conference and group calls, which is an important advantage to many businesses. This makes it easier for employees, management, and business associates to collaborate with each other and to communicate with clients.

It’s also faster for clients to connect with customer support. As a result, their concerns can be handled and resolved faster, which in turn improves the customer experience and strengthens your business relationship with them.

VoIP offers more features that traditional systems

Aside from supporting multiple calls simultaneously, there are also several more features that you can enjoy from using VoIP. These features may vary from one particular service to another, but the most common features include:
  • Fax
  • Voicemail
  • Caller ID
  • Call waiting
  • Call forwarding
  • Call blocking
  • 411 directory
  • Last number redial
There are also advanced features that some service providers offer, including call transfer, return call, speed dialing, SMS, and area code selection. Many of these features come included in VoIP subscriptions, which help keep costs of add-ons low.

These are just some of the reasons why you might choose to switch to VoIP for your business communication. If you have further questions about VoIP, don’t hesitate to give us a call. Our support team is always ready to help.

Published with permission from TechAdvisory.org. Source.

Topic VoIP General
April 3rd, 2014

iPhone_March31_AThe Calendar application is one of the built-in features that comes installed on every iOS device, including the iPhone and iPad. It has the important basic functions that you need in a calendar, including adding events and the ability to share events. Syncing with other calendars is also possible. By default, Calendar is set to begin each week on Sunday, but this can actually be modified if needs be.

Why change the day your week starts on your calendar?

If you go into Calendar and note that your regional setting is set to United States, for example, you may notice that the day of the week starts on a Sunday. This is true even with other regional settings. While it is technically correct that Sunday is the beginning of the week, you may still want to change the day so that your week starts based on your native calendar or even when your work week begins.

Often people see Monday as the start of the week because it is usually the start of the working week. You might find it more convenient if this is also reflected in your calendar setup. Moreover, your calendar might appear more organized if your weekends are next to each other. With the default setting, Sunday and Saturday are on the left and right side, with the work week in between.

How to change the beginning of your work week

There are two ways to change the day that your week starts on Calendar. One method is changing the country in the regional setting and the other one is by changing your Calendar's date setting. However, take note that changing the regional setting will also affect other features in your device such as the time format and the number that appears on your screen when someone calls. If you don’t want to take any chances, it’s best to follow the calendar setting method.

Here’s how to change the day your week starts on your calendar setting:

  1. Tap the Settings icon on your device.
  2. Scroll to Mail, Contacts and Calendars then tap on it.
  3. Go to Calendars and select Start Week On.
  4. Tap your preferred option and Calendar will make that the start of your week.
If you would like to be a little different, you can change your regional settings by:
  1. Going to Settings.
  2. Choosing General.
  3. Selecting International.
  4. Tapping Regional Format.
  5. Selecting the country or region of your choice
As mentioned, this may affect other features on your device, including the time and the way phone numbers are displayed. If you work with colleagues or clients from other regions, this might not be an issue for you.

If you have any questions about your devices and how you can use it in your business then get in touch. Our friendly and knowledgeable support team are happy to assist you.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
April 2nd, 2014

Productivity_Mar31_APresentations are an integral part of any business, regardless of size. There is a good chance that you will have to give at least one presentation in your career, with many people giving so many they lose count. Many small businesses are starting to hire remote workers or carry out business over large distances, which forces them to create presentations online. However, with this type of presentation it can be especially hard to attract and keep an audience's attention.

If you are creating an online presentation to a remote audience there are a number of factors you should keep in mind if you want to grab your audience's attention and keep them following and paying attention. Here are five of the most important tips:

1. Make it visual

For the most part, visual presentations have a higher chance of success - that is, the message being grasped by the audience. This is especially true for online and remote presentations, largely because when more people are on a computer, partaking in a presentation, they will often be multi-tasking.

If you have a ton of text there is a good chance you will lose your audience within the first couple of slides. Instead aim for a presentation that is heavy on graphics and visually appealing. Using bright or contrasting colors will draw the eye and will increase the time you have your audience's attention.

If your presentation is about a product create picture slides with a minimal amount of text; let the product speak for itself. For presentations involving graphs and charts, include these graphics and a couple of key points. The rest you can fill in with spoken narrative.

2. Focus on the audience

Online presentations and those using meeting software should be audience-friendly. This means making it easy for them to join and partake in the presentation by sharing slides, and also asking if anyone has any points to add or even expand upon with an interactive presentation element.

While presenting, there will be slides and points that are more important than others. To highlight this you can 'sign-post' the salient points. Make these visually larger if they are text, and pause to point this out with the script by telling your audience: "This is the most important point"; essentially demanding they pay attention.

Finally, try to limit technical glitches. This can be the quickest way to lose engagement if your Internet cuts out or the computer crashes. Try to present at a time when you know connection will be strong and stable and have a backup in place in case something goes wrong.

3. Adapt to different audiences

Every person in the audience will have different expectations of your presentation. Some will want just the facts, while others might be looking to be convinced by an opinion or argument expressed in the presentation. You should take the time to get to know your audience and what they expect and then develop the presentation around this idea.

If you do your homework and know a bit about your audience, you can take steps to connect with them early in the presentation, if not before, and drive engagement.

4. Create, edit, practice, edit, practice, edit, practice, present

It may sound a bit redundant to edit and practice multiple times, but it really will help when leading an online presentation. First you should create your presentation, then edit it. You are looking to keep your slides as short as possible - no more than four points and two minutes spent talking for each slide.

Really the first edit should be about content, grammar and spelling. Once this is done, practice presenting as you would on the actual presentation day. Start with a blank desktop screen, log into the software/site you will be using, load the presentation, share it, and then actually present. Time yourself and note any issues.

Next, go back and edit the presentation some more, making sure you aren't spending too much time on one slide or that each of the slides does not have too many confusing points, etc. Keep practicing and editing until you are not only comfortable, but know the content inside and out.

You could also try recording your voice. This will allow you to hear where you need to work on inflection and overall style. If you find that you are tuning yourself out when you listen to the presentation, you may want to practice some more and try to inject some extra interest, whether through humor or engaging facts and ideas. This is really vital is you won't have that face-to-face contact with a physical presentation where you are present. If you sound engaging, the audience are more likely to connect with you.

5. Develop your own style

No one likes a dull presentation where you just talk about what's on the slides. Try to give your presentation a narrative arc and structure. Where possible include personal experiences or even tell a relevant joke from time to time. If you are passionate and show that you are trying to connect your audience will likely not click away from the presentation or drift off to other work or simply to surf the Internet and Facebook.

If you are looking to learn more about presentations and how to use software for expert presentations, or even how to conduct your next remote presentation, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
April 2nd, 2014

BusinessValue_Mar31_AThe website is one of the most important marketing and branding tools a small business can utilize. Potential and even current customers visit business websites looking for information and will often judge whether they will purchase from this point. That means that your site needs to be designed properly. In order to achieve this it pays to be aware of the common mistakes businesses make when designing their corporate website.

The business value of a business website is that it creates a solid online presence and boosts your brand image and market reach. Even if your business is not Internet based, a website can be used to create a certain impression and ultimately contribute to your bottom line. The key is to make sure you create the best impression. Here are six of the most common mistakes businesses make with website design:

Mistake 1: Building for the sake of building

Websites are important and some businesses believe that they should have a website, so they go ahead and simply build one. You should first take steps to define your target market - who is it that you want and expect to visit your website.

Once you have a defined target market you can then take time to build your site for your market. For example, if the majority of your target market uses mobile devices to browse the Web you should take steps to design your site so that it is viewable on mobile devices.

You should also determine what you want visitors to do on your site. Some companies want them to click through to another site, while others want them to sign up. By defining how you want your visitors to interact you can then develop your content and design around this.

Mistake 2: Designing a website that is too busy

It can be tempting to put all of your information on one page or even have a ton of images and videos. The truth is, this can be distracting largely because once someone lands on your page, they won't know how to get around, find the information they want, or even to know what they should do next.

Busy or flashy websites with lots of animations or large amounts of text also usually don't scale all that well. So, when someone looks at your site on a mobile device they will likely find it too hard to navigate and leave, which is counter to what you are trying to achieve.

Instead, aim for a website that is simple and clean. Important information should be quick to find and read and it should be clear who you are, what you have to say, and what you want the visitor to do.

Mistake 3: Lacking call to actions

Most business related websites have a goal as to what they want visitors to do. Maybe it's download an app, call the company, or even sign make a purchase online. It is essential that you lead visitors toward what you want them to do in the most clear and concise way. The best way to do this is through a call to action. These are usually buttons at the bottom of sections or pages that motivate the user to click and follow the instructions on what to do next, be that sign up to something or get in touch.

The best calls to action stand out from the content, drawing the reader's eye and hopefully inspiring them to click. They should also be clearly written, simple, and direct. e.g., 'Call us today!' or 'Download now!'

Mistake 4: Misguided content

It may seem worthwhile to write in-depth content about your products or services but this isn't always the case. People skim read the basics on the Web and it's different than other mediums.

What you should do is condense down your content so that it only states the most important information. Tell the reader what your product or service does and provide a few of the most important benefits. What you are looking to do is develop enough interest so that visitors to your site will click on the call to action and connect with you.

If you have the time and profits, creating a more visual site where you showcase the products or show how you can help in a short video may lead to higher engagement and possibly higher customer conversions. Take a look at the popular software and service sites like Dropbox, Microsoft, and Google. The content is highly visible and simple, yet provides just enough information so the user knows what the service is and what they are expected to do.

Mistake 5: Static content

It can be tempting to invest the time to write a great website, get the content online then just leave it sitting there. The Internet changes and what might have been regarded as great website design and content a couple of years ago may not be seen in the same light today.

It is advisable to periodically update your site's design and content to reflect current trends; making it more modern. Another related aspect of your content is that you need to ensure that your content is up-to-date. If you are hosting a contest and put the information on your site, you should make sure to take it off of your site, or update it when the date passes. It looks a little unprofessional to have content that is still talking about 2012 or even 2013.

Mistake 6: Doing it yourself

The vast majority of small business owners and managers don't have in-depth Web design skills, yet are determined to build their company's website themselves. This can lead to unexpected problems or a website that doesn't meet your needs. We strongly recommend that you work with a qualified designer who can help ensure that your website is designed and built to high standards.

If you are looking to boost your website's design contact us today. We can help!

Published with permission from TechAdvisory.org. Source.

April 1st, 2014

Did you know that October is National Cyber Security month in the US? This means it’s the perfect time to stop for a minute and think about the security of your digital systems, both in the office and at home. One of the increasingly important areas to focus on however exists in between these systems – your mobile devices. As the number of people carrying smartphones increases, these devices will be increasingly targeted by dubious people and you should take steps to ensure they are secure.

Here are five questions to ask if you want to properly protect your devices.

1. What do I know about Wi-Fi hotspots? With a tablet or phone it can be easy and tempting to check in with the office, write a few emails or even do your finances on the go. This usually means connecting to the Internet, and because so many mobile plans limit the amount of data you can use, you will likely use Wi-Fi.

The thing is, many of these Wi-Fi hotspots found in airports, coffee shops and even in public transport zones are open. This means that anyone with the tools and knowledge could gain access to devices connected to this network. Simply put: Connecting to a public Wi-Fi network or hotspot could put your data and device at risk.

You should take steps to limit that amount of important business oriented tasks you do while connected to these networks. At the very least, you should not allow your device to connect automatically to open or unsecured Wi-Fi networks. By physically signing into networks or choosing what networks you connect to, you can somewhat control or limit security issues that stem from Wi-Fi connections.

2. Do I want a stranger to see what’s on my phone? There seems to be this view that whatever you are looking at on your phone or tablet can’t be physically seen by other people. While your device is relatively small, many are large enough to allow strangers to see what you are looking at and even typing.

If you are sending or reading confidential info on your phone or tablet be sure to check that people aren’t looking over your shoulder or watching you type PINs or passwords. In fact, it would be best to read or type this type of information in private, where other people aren’t likely to be looking over your shoulder and privy to private data.

3. Is my phone secure? Security is a big issue for many businesses. You want to ensure that your information, files and systems are secure from intrusions and threats, and likely implement measures to keep them so. However, few users pause to think about their mobile devices.

Take for example Android’s marketplace Google Play. While the vast majority of apps are legitimate, some are fake and contain malware that could harm your device. Beyond that, hackers are increasingly targeting mobile devices by placing fake apps online or even malware on sites that will automatically be downloaded if users visit the page or click on a link. To combat this you can download a virus or malware scanner for your device and run it on a regular basis. When downloading apps be sure to verify the publisher and source of the app.

Securing your device with a password or pin makes it harder for third parties to gain access should they pick up a lost device or try to get in when you aren’t looking.

4. What info is stored on my phone? Stop for a minute and think about the information you have stored on your device. Many users keep records of their passwords, important documents and even private information. The thing is, many devices are easy to hack, and also lose. If you lose your device, your valuable information could also be lost and potentially stolen.

You should take a look through your information and ensure that nothing incredibly important is stored on your device and if there is, back it up or remove it.

5. Is it necessary for apps to know my location? Geo-location has become a popular feature of many apps. The truth is, many of these apps probably don’t need this information, instead requesting it to provide a slightly better service or more personalized experience.

However, this information about you and your phone could be stolen so you might want to think about limiting how much a third party can see about you. Both Android and Apple’s iOS have apps that allow you to select what programs are allowed to gather and send your location-based information to developers, with iOS actually allowing you to shut down location-based services from the Settings menu.

If you would like to learn more about mobile security, contact us today as we may have a solution that will work with your business.

March 31st, 2014

Running a small/mid-sized business can be just as daunting as operating a large enterprise. If you are ambitious to improve your business, then virtualizing your systems might be just the development you’re looking for. Aside from being a cost-effective solution, virtualization can also boost the efficiency of your enterprise’s IT infrastructure.

While it may seem like virtualization is only advantageous to large businesses, in truth, even small companies can take advantage of this rising and sophisticated innovation. That being said, there are many companies still holding back. To help you understand virtualization, here are five good reasons why you need to virtualize your business now.

You can optimize servers

Perhaps the most compelling reason to virtualize your systems is to make your computing resources (such as the RAM and processor cycles) more efficient. And with efficient computing resources, businesses can reduce their capital expenses. Furthermore, small and mid-sized business are able to manage fewer physical servers, because virtualization allows users to combine, or virtualize, physical servers into fewer physical machines.

You get cutting-edge disaster recovery plans

Since catastrophes are possible, businesses should be prepared before they are faced with a disaster. The advantage of virtualization is that many solutions come with a disaster recovery plan to get your business back to a normal operational state after a problem strikes.

It can be far easier to fully back up your entire virtualized infrastructure than trying to do the same with separate hardware servers.

It increases business continuity

While business continuity is similar to disaster recovery, the goals of each operation are different. The aim of business continuity is to achieve zero, or minimal, business operation interruptions. However, many businesses find this difficult to achieve with traditional business systems.

Many virtualization solutions offer live migration, a feature that helps preserve the continuity of business operations by eliminating the need for downtime. This system works by rapidly transferring systems from one virtual environment to another when the original is affected. This enables a business to continue operations, despite some system failures.

It’s a time-saver

Compared to setting up physical hardware, which can take months to establish, test, and maintain, setting up a virtualized system for your business can usually be achieved in a matter of minutes.

You get centralized control

Virtualization makes it possible to manage your entire system using one central tool. This is one cutting-edge advantage that suits many businesses, especially small and mid-sized ones. Moreover, security and compliance features can be built in, leading to systems that are even more secure than before.

The benefits to be gained by virtualizing can prove to be a real game changer for your business. Though it may seem complex at first, considering the new lingo and foreign functions, you’ll soon realize that it’s just a matter of finding the right IT partner to work with.

Our virtualization experts are here for you and can help you from start to finish. If you want to know more about virtualization and its benefits to your business, contact us today.